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FAQs
General
Commercial
eCommerce
General
All deliveries are booked in at least a day prior to ensure someone will be available to receive and sign for the delivery.
As our staff aren’t trained or qualified in assembly or installation, we cross into concerns about public liability. We are, therefore, unable to offer this service.
Our prices are based on many things including access, fragility of items, expected complications, whether storage is required, distance/time in transit and, most importantly, volume of goods.
Our complimentary marine insurance covers fundamentals like fire, theft, flood, collision and over-turning but we’re unable to offer comprehensive insurance and urge customers to source their own if they have concern.
Commercial
Our experienced staff will wrap all products in quilted furniture blankets, and every single item will be handled & loaded according to the fragility, nature, size, weight & shape of each individual item.
Through our field experience & levels of communication with our ground staff, we have designed & built trolleys to suit our vehicles, along with navigating the common site access restrictions, allowing us to move quantities of sensitive products safely and swiftly.
Yes, we can deliver on behalf of the sending customer, the receiving customer or on behalf of a designer or agent.
Yes, we will communicate directly with the nominated site contacts to arrange a day & time that suits them and/or you.
Yes, all of our staff are trained to meet these requirements and are fitted with personal protective equipment and hold the appropriate accreditations to meet most job site safety standards.
eCommerce
We can negotiate another delivery day or, if you approve, we can place the delivery somewhere safe on your premises. But all this will be discussed upon our phone call to you the day prior to delivery.
If we have been advised when the job has been booked that this service is required, then most definitely, but extra charges will apply.
Door to Door Services
How we can help your business?
With flexible transport & storage methods, our ability to transport & store freight in all major capitals allows our customers to minimise on fleet and personnel, in turn allowing our customers to focus on their core business.
Why choose Pedemonts?
Because we deliver on what we promise. Our iconic service is built on putting our customers at the forefront of everything we do.
Our Services
Safe Furniture Transportation
Storage & Warehousing Services
Furniture Relocations