OUR CUSTOMERS OUR PRIORITY

The key features of our award winning and outstanding service are efficiency, communication and flexibility to service either your individual or company requirements.

No job is too big or small

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WE CAN HELP YOU

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EMAIL US

enquiries@pedemonts.com.au

OPENING HOURS

Monday - Friday 08:30 - 16:30

CALL US ANYTIME

(02) 9755-3622
(02) 9724-7468

FAQs

GENERAL FAQS

All deliveries are booked in at least a day prior to ensure someone will be available to receive and sign for the delivery.

As our staff aren’t trained or qualified in assembly or installation, we cross into concerns about public liability. We are, therefore, unable to offer this service.

Our prices are based on many things including access, fragility of items, expected complications, whether storage is required, distance/time in transit and, most importantly, volume of goods.

Our standard marine insurance policy covers the fundamentals like fire, theft, flood, collision and over-turning. For commercial sales, comprehensive insurance can be offered, based on the value of the items being insured. Speak to one of our staff members if you’d like to obtain an insurance quote or find out more.

COMMERCIAL FAQS

Our experienced staff will wrap all products in quilted furniture blankets, and every single item will be handled & loaded according to the fragility, nature, size, weight & shape of each individual item.

Through our field experience & levels of communication with our ground staff, we have designed & built trolleys to suit our vehicles, along with navigating the common site access restrictions, allowing us to move quantities of sensitive products safely and swiftly.

Yes, we can deliver on behalf of the sending customer, the receiving customer or on behalf of a designer or agent.

Yes, we will communicate directly with the nominated site contacts to arrange a day & time that suits them and/or you.

Yes, all of our staff are trained to meet these requirements and are fitted with personal protective equipment and hold the appropriate accreditations to meet most job site safety standards.

ECOMMERCE FAQS

We can negotiate another delivery day or, if you approve, we can place the delivery somewhere safe on your premises. But all this will be discussed upon our phone call to you the day prior to delivery.

If we have been advised when the job has been booked that this service is required, then most definitely, but extra charges will apply.

WHY CHOOSE

PEDEMONTS?

Because we deliver on what we promise. Our iconic service is built on putting our customers at the forefront of everything we do.

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HOW WE CAN

HELP YOUR BUSINESS?

With flexible transport and storage methods, our ability to transport and store freight in all major capitals allows our customers to minimise on fleet and personnel, in turn allowing our customers to focus on their core business.

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